BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: BRUINSupportServices@bellevue.edu

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Our Best Answer : New Student Financial Aid Portal

New Student Financial Aid Portal Preparing to Go Live

Updated Feb. 26, 2025

Students will begin using the new Financial Aid Portal as early as this upcoming summer term while the current Financial Aid Portal is phased out later this fall.

New students who are beginning their first term with BU this summer should expect to access the new student portal on March 3, and current students will be able to access the new portal on March 10.

Usage instructions for the new Financial Aid Portal may be downloaded here: SFP Student Portal Documentation

Remember:

⚬ 2025-2026 FAFSA award year data will be available in the new Financial Aid Portal

⚬ 2024-2025 FAFSA award year data will remain in the old Financial Aid Portal

 

Students can continue to use the financial aid tile within Campus Solutions, but beginning on March 3, it will redirect them to a landing page. The landing page will provide two links with instructions directing students to select either the 2024-2025 award year (which will take them to the old Financial Aid Portal) or the 2025-2026 award year (which will take them to the new Financial Aid Portal). 

Current students attempting to access the new student portal prior to March 10 will receive an access error message. However, they will still be able to access the old Financial Aid Portal.

For more info, contact your Admissions Counselor or Student Coach.

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BRUIN Support Services provides assistance on a wide range of topics to students, faculty, and staff. The team is located inside the OneStop Welcome Center and can help with financial-related issues, transcript-related concerns, and technical support. Additionally, students can use the available meeting rooms to meet with their Enrollment Counselors or Student Coaches.

Submit a Technical Support Ticket

Email - BRUINSupportServices@bellevue.edu - Please include the following information:

  • First and Last Name
  • Student ID
  • Phone Number
  • Describe the problem you are having in as much detail as possible, including any links or class information that may be helpful.
  • Operating System (Windows, Mac)
  • Browser (Firefox, Chrome, IE, Edge, Safari, etc.)

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