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January 31, 2026 Commencement

BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: BRUINSupportServices@bellevue.edu

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Ask a Question

Our Best Answer : I registered for classes but I can't login.

Access to classes is determined based on the following criteria:

  • Has your registration been completed and a confirmation of enrollment been mailed to you?
  • Are your courses displayed in BRUIN under the MANAGE CLASSES page?
  • If your registration has been completed, you are enrolled, and your courses appear in BRUIN, you will be able to access the Cyberactive Online Classroom three (3) days prior to the start date of your first class.
  • If you were enrolled on the same day that the course started, or if the course was already in progress at the time you were enrolled, it will take approx. three (3) to six (6) hours before you can access the class in Cyberactive. This time is required to allow the automated sync process to grant your access within Cyberactive.

If you believe your enrollment has been completed, but you cannot see your courses in BRUIN, please contact your Student Coach.

If you meet all the requirements above and you still cannot access your courses in Cyberactive, please contact BRUIN Support Services for assistance.

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BRUIN Support Services provides assistance on a wide range of topics to students, faculty, and staff. The team is located inside the OneStop Welcome Center and can help with financial-related issues, transcript-related concerns, and technical support. Additionally, students can use the available meeting rooms to meet with their Enrollment Counselors or Student Coaches.

Submit a Technical Support Ticket

Email - BRUINSupportServices@bellevue.edu - Please include the following information:

  • First and Last Name
  • Student ID
  • Phone Number
  • Describe the problem you are having in as much detail as possible, including any links or class information that may be helpful.
  • Operating System (Windows, Mac)
  • Browser (Firefox, Chrome, IE, Edge, Safari, etc.)

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