Blackboard Information and Support

1. Go to Bruin Connect.

2. On the Bruin Connect window, enter your username (Student ID number) and Bruin Connect password, then select Sign In.

3. Complete the login using the Multi-Factor Authentication (MFA) method you selected when setting up your Bruin Connect account.

4. Select Blackboard to enter the platform.

Note: If you encounter a Blackboard sign-on error:

● Sign out of Bruin Connect by selecting the dropdown menu in the upper-right corner and choosing Sign out.

● If the issue persists, contact Bruin Support Services for assistance.

Bellevue University provides resources to help you navigate Blackboard efficiently, including videos, step guides, and tutoring.

Student Support Ultra Videos

Short, easy-to-follow video tutorials guide you through common Blackboard Ultra tasks like navigating courses, submitting assignments, participating in discussions, and uploading media. They are perfect for quick, visual help.

Blackboard Ultra Student Help

Explore Blackboard Learn Ultra’s official support site to access clear guides and screenshots that help you navigate the platform, use its tools, and troubleshoot issues step by step.

Adopt Guides

Adopt is an integrated tool in Blackboard Learn Ultra that provides on-demand guidance to help you navigate your courses. You can access it through the Bellevue University Blackboard Adopt Information Badge to get step-by-step instructions for finding course materials, using platform tools, and working within the system. It gives you clear, consistent support for understanding key systems, tools, and procedures.

Tutoring

Schedule free appointments with tutors, on campus or online, to learn Blackboard Original and Ultra. Use the Academic Support Appointments link in Bruin Connect or follow the How to Schedule a Tutor Session guide.

Pathway to Success

Follow these steps to access tutorials on submitting assignments, discussion boards, and tests:

1. Log in to Blackboard.

2. Select Organizations from the left menu.

3. Select your program’s Pathways to Success listing.

4. Open Navigating Your Academic Pathway, then Submitting Assignments, Discussion Boards, and Tests.

Ensure your device and browser meet Blackboard’s technical requirements:

● Review the Technical Requirements page.

● Check Internet Browser Support and configurations.

● Validate your browser using Blackboard’s Browser Checker.

The Blackboard mobile app lets you access announcements, grades, and course information on the go. Download and install the app for free:

● Apple App Store (iPhone, iPad, iPod Touch)

● Google Play Store (Android devices)

Note: The mobile app is not intended to replace your primary device for coursework.

For additional information, please refer to Blackboard App: Mobile Learning Solutions.

How can I resolve issues with the Internet browser in Blackboard?

Review Bellevue University’s Internet Browser Support documentation for information on supported browsers, recommended settings, and troubleshooting steps. If issues persist, contact Bruin Support Services for technical assistance.

Can I access submitted assignments from past courses?

If you need copies of assignments submitted from previous courses within the last four years, email your instructor and the college dean to obtain approval.

How do I resubmit an assignment?

● Blackboard Original: If you see "Review Submission History" on the submission page, contact your instructor. Only they can reset the assignment to allow a resubmission.

● Blackboard Ultra: If you see "View Submission(s)" instead of "View Instructions" on the submission page, contact your instructor. Only they can reset the assignment to allow a resubmission.