BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: BRUINSupportServices@bellevue.edu

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Our Best Answer : What do I need to do to set up my refund method?

Setup for my Refund

In partnership with TouchNet, Bellevue University offers two refund options. You may choose to receive refunds via direct deposit or paper check. To complete set up, follow these steps:

- Log in to BRUIN
- From the homepage, click on the Financial Account tile.
- In the left-hand menu, click the Financial Account Suite menu option.
- Click on Make a Payment
- Click the green button that labeled "Financial Account Suite."

You will be taken to the TouchNet Payment Gateway, where you will login with your Student ID and BRUIN password. Once logged in, you may set up a personal financial account to receive your refund electronically.

Federal guidelines for Federal Title IV funds require Bellevue University to return stale dated refund checks to the federal program which generated the refund. Bellevue University may not be able to request the return of Federal Title IV funds.

Refund checks from other sources (other than Federal Title IV funds) that are "stale dated" can be re-issued upon request. To do so, please contact Student Financial Services via email at stuacct@bellevue.edu.

BRUIN Support Services provides assistance on a wide range of topics to students, faculty, and staff. The team is located inside the OneStop Welcome Center and can help with financial-related issues, transcript-related concerns, and technical support. Additionally, students can use the available meeting rooms to meet with their Enrollment Counselors or Student Coaches.

Submit a Technical Support Ticket

Email - BRUINSupportServices@bellevue.edu - Please include the following information:

  • First and Last Name
  • Student ID
  • Phone Number
  • Describe the problem you are having in as much detail as possible, including any links or class information that may be helpful.
  • Operating System (Windows, Mac)
  • Browser (Firefox, Chrome, IE, Edge, Safari, etc.)

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