How do I reset my BRUIN password?

In order to ensure you are able to use the Password Reset function within the BU Password Tool, please verify that you have a HOME EMAIL ADDRESS on file in BRUIN. This allows you to send yourself a password reset token even when your security questions have either not been set up, or your answers do not match. Please review the following article for steps on adding a Home email address: How do I update my personal contact information in BRUIN?

How to Reset Your BRUIN Password Using the BU Password Tool



1 - Go to https://web.bellevue.edu/auth/passwordTool/.

2 - Click FORGOT / RESET PASSWORD.

3 - Enter your USERNAME and check the box labeled "I'm not a robot."

Note: Additional steps may be required to complete the captcha verification.

4 - Click SUBMIT.

5 - Click CHECK ANSWERS.

6 - Click the CLOSE button.

7 - Click SEND RESET EMAIL.

8 - Click DONE.

A password reset token will be sent to the Home email address on file in Bruin. When you click the link in that message, you will be brought back to the BU Password Tool, and will be able to set a new password and security questions.

Note: Due to the 24 hour password change limitation in the Bellevue University Password Policy, you may change or reset your password only once every 24 hours. However, if you have complications during this process, you may make multiple attempts until the point at which your password is actually changed.