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BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: BRUINSupportServices@bellevue.edu

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Our Best Answer : How do I upload documents to the Financial Aid Student Portal?

Uploading Student Documents for Financial Aid

1 - To upload a file, click the "upload" icon to upload documents to the financial aid portal.

SFP Documents Tab 
NOTE:  The file type used for uploading documents is PDF.

2 - Once the file is selected to upload, the file name will appear in the first box, and a preview of the file will appear in the box below. Required fields will appear to the left of the document.

SFP Document Upload panel 
NOTE:  A confirmation of submission pop-up will appear. Click OK and be redirected back to the Documents tab.

 
The document submitted will then appear in the Documents History section of the Documents tab.

SFP Document History screen 
 If you need to re-submit a document, the document request will appear in the "Documents Requiring Attention" section and you can upload a document to replace the one previously uploaded.

SFP Document Upload panel 
NOTE:  If there are additional instructions, those will appear in the Financial Aid Advisor Comments section.  This can occur when the reviewer has deemed the document as unacceptable or has set it to rejected status.

End of Procedure

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BRUIN Support Services provides assistance on a wide range of topics to students, faculty, and staff. The team is located inside the OneStop Welcome Center and can help with financial-related issues, transcript-related concerns, and technical support. Additionally, students can use the available meeting rooms to meet with their Enrollment Counselors or Student Coaches.

Submit a Technical Support Ticket

Email - BRUINSupportServices@bellevue.edu - Please include the following information:

  • First and Last Name
  • Student ID
  • Phone Number
  • Describe the problem you are having in as much detail as possible, including any links or class information that may be helpful.
  • Operating System (Windows, Mac)
  • Browser (Firefox, Chrome, IE, Edge, Safari, etc.)

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