Course Description: The Transition to Supervisor module introduces learners to concepts and concerns associated with moving from "buddy" to "boss". Participants explore challenges associated with the transition, and learn about methods and techniques they can use to overcome them. This module helps learners develop the understanding, knowledge, and skills to transition successfully. Module Objectives: Explain the value of emotional intelligence for new supervisors; summarize how using communication models can improve performance.
Course Description: The Business Management Module introduces learners to the fundamental principles and practices of management. Participants learn about the manager's role, management functions, and the skills required to manage others effectively. Module Objectives: Describe the primary management responsibilities of a supervisor in a business; solve problems common to business using management techniques.
Course Description: The Business Leadership module introduces learners to the study of leadership, the role of the leader in business contexts and the skills necessary to create strong morale and lead high-performing teams. Module Objectives: Understand multiple methods to improve leadership effectiveness; apply leadership techniques for guiding and developing employees.
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