IT Hardware Fundamentals provides students with foundational skills in Information Technology (IT) support. This course will provide students with a fundamental understanding of topics that include hardware components, networking and security concepts, mobile devices, software, virtualization, and cloud computing. This course also prepares students to install, configure, and secure various devices, networks, and operating systems. Students will build on their understanding of these concepts and learn how to develop troubleshooting skills and strategies through hands-on labs, simulations, and video-based demonstrations. Students will also be introduced to IT Support procedures, professional best practices, and resources to ensure an optimal user experience. At the conclusion of this course, students will continue to prepare to take the CompTIA A+ Core One Certification Exam. Prerequisite: None
IT Software Fundamentals builds on IT Hardware Fundamentals and continues to prepare students with foundational skills in Information Technology (IT) support. This course will provide students with a fundamental understanding of operating systems, hardware and software maintenance, operational procedures, virtualization, and cloud computing. Students will also build on IT Hardware Fundamentals by continuing to learn security concepts that include threats, vulnerabilities, encryption, and how to secure various devices effectively. Students will build on their understanding of these concepts and expand their troubleshooting skills and strategies, focusing on various vital software, hardware, and network-related issues. Students will hone their skills through hands-on labs, simulations, and video-based demonstrations. Students will also be introduced to IT Support procedures, professional best practices, and resources to ensure an optimal user experience. At the conclusion of this course, students will continue to prepare to take the CompTIA A+ Core Two Certification Exam. Prerequisite: Successful completion of ACOC 101 with a grade of C or higher.
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