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online certificate of completion in business communication

Build confidence as a communicator—learn to write, speak, and connect effectively across diverse audiences and digital platforms to enhance your professional impact.
Spring term classes start March.

100% online learning.

Earn your degree on your schedule

$459 per credit hour.
12 total credit hours.

Four courses, 3 credit hours per course

sharpen your communication skills and impact.

The Certificate of Completion in Business Communication provides students with a solid foundation that covers a variety of functions related to an organization’s internal and external communications. Communicating clearly and competently in written, oral, and digital formats is critical to anyone’s professional success. Students are introduced to basic business communication concepts, theories, and techniques which will help students effectively and inclusively communicate with colleagues, supervisors, and customers. Students will learn how to appropriately communicate business information through development of written and verbal communications, creating presentations, and providing management support. This Certificate of Completion is designed to help professionals enhance their business communication skills.

what you'll learn.

In this program, you’ll learn to communicate professionally and ethically across written, verbal, and digital platforms while adapting to diverse audiences in today’s evolving business environment.

upon graduation, students will be able to:
  • Demonstrate techniques to accurately and professionally convey business information through various written and oral communication techniques.
  • Explain the ethical goals of business communication and customer service in support of diverse peers, clients, and professional groups.
  • Discuss the communication challenges and impacts created by the changing professional cultural landscape.
  • Describe when and how to use the various methods of communicating in the digital world.
Take the next step to advance your career.

Awards

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Bellevue Stories
Effective communication is the foundation upon which personal and professional success is built.
Kate Joeckel, Program Director and Professor

Business Communication degree courses

Current students please login to BRUIN and select “Academic Progress” for your curriculum requirements.

Certificate of Completion Courses: (12 credit hours)

(Click a course name below to view course details)

This course will provide students with an understanding of the importance of exceptional customer service across all touch points to attract and retain customers. Students will gain appreciation of essential customer service skills including: identifying customer needs, developing an attitude of service excellence, providing positive interaction through effective oral, social and non-verbal communication, relationship building, and service recovery of dissatisfied customers. Students will develop strategies to determine how exceptional problem-solving impacts customer satisfaction, business profitability, and employee engagement in the workplace. Prerequisite any Communication Course at the 100 or 200 level.

This course introduces foundational communication skills for business and professional situations. Emphasis is placed on the skills of developing effective workplace relationships, collaborating with others in groups and teams, and presenting information to meet audience needs.

Cultural differences have profound effects on communication. This course examines communication challenges that arise from cultural diversity and explores ways to effectively address those challenges to create more inclusive workplace environments.

This course explores the practical application of technology tools that facilitate creating and communicating information in a digital environment. Topics include the creation of basic documents, presentations, videos and web pages. This course also covers social networks, digital research, online collaboration, communication etiquette, online privacy and security.

12

Integrative General Education Credits

= 12 total credits*

University Accreditation

Bellevue University is accredited by the Higher Learning Commission ( hlcommission.org ), a regional accreditation agency recognized by the U.S. Department of Education.

Whether a college, university, or program is accredited is important to students receiving financial aid, employers who provide tuition assistance, donors, and the federal government.

Accreditation Information

This program is considered a non-licensure degree/certificate program and is not intended for those seeking licensure or the practice of licensed profession. This program may be relevant to multiple occupations that do not require licensure and was not designed to meet educational requirements for any specific professional license or certification.

*Consult with an admissions counselor to determine your eligible credits, as well as to verify minimum graduation requirements for this degree. Transfer credits must be from a regionally accredited college or university. Bellevue University makes no promises to prospective students regarding the acceptance of credit awarded by examination, credit for prior learning, or credit for transfer until an evaluation has been conducted.

learn on your own time, from anywhere.

Our flexible online courses are designed to bring quality learning into a format that fits your schedule, without sacrificing meaningful faculty feedback and collaboration with peers across the country. Stay on track with the help of your Student Coach — with you from day one to graduation.
Flexible schedule.

Study on your own time with courses designed to fit your busy life—whether you're working, raising a family, or serving in the military.

Reliable technical support.

Access 24/7 tech support to keep you connected and focused on learning, no matter where you are.

Dedicated online student support.

From coursework access and connectivity issues to tutoring and resume assistance, we've got you covered.

Engaging online learning.

Enjoy interactive courses designed for real-world application, with multimedia content, discussions, and hands-on projects.

nonprofit with national recognition

Whether you’re preparing for your next promotion or changing careers to better support your family, we offer more than 80 career-focused programs with 100% online and flexible learning options tailored to your needs.

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Phi Theta Kappa Transfer Honor Roll Seal
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grow with faculty who’ve been where you are.

Learn from experienced educators who have established careers across diverse fields of study. Our instructors have worked with both prominent institutions and innovative organizations from around the world. Through their expertise, students will gain valuable insights and develop essential concepts and skills in their area of study.

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