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Recall and replace a message

You send an e-mail message, asking your co-workers to review the sales figures for this year, but you forget to attach the sales figures. After you send the message, your Inbox is flooded with messages that ask "What attachment?", "I didn't get the attachment!", or "Can you resend the attachment?"

How can you undo your error? You can recall the original message and then resend it with the missing attachment. For all of your co-workers who haven't opened the message yet, you can perform an e-mail sleight of hand and replace the original message with another one that contains the attachment.

Recall and replace a message

Do the following:

  • In Mail, in the Navigation Pane, click Sent Items.
  • Open the message that you want to recall and replace.
  • On the Message tab, in the Actions group, click Other Actions, and then click Recall This Message.
  • Click Delete unread copies and replace with a new message.
    Note: If you are sending the message to a large number of people, you may want to clear the Tell me if recall succeeds or fails for each recipient check box.
  • Click OK, and then type a new message and include the attachment.
  • Click Send.

In another scenario, you accidentally send a message announcing a party for your staff that afternoon. However, the party is actually scheduled for the next week. In this case, you want to recall the message but not replace the message at this time.

Recall a message

Do the following:

  • In Mail, in the Navigation Pane, click Sent Items.
  • Open the message that you want to recall.
  • On the Message tab, in the Actions group, click Other Actions, and then click Recall This Message.
  • Click Delete unread copies of this message.
    Note If you are sending the message to a large number of people, you may want to clear the Tell me if recall succeeds or fails for each recipient check box.

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