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IT Operations Management Degree - Bachelor of Science

Degree Information

The BS–IT Operations Management program is designed to prepare students for management positions in the Information Technology Operations profession. The program integrates the business and technical skills needed to effectively manage information technology systems and infrastructure within an organization. The BS-IT Operations Management program provides a foundation in information technology systems and infrastructure, business communications and research, leadership and teambuilding, financial and project management, emerging technologies, vendors, contracts, and strategic planning. The program focuses on the business, leadership and communication skills needed to oversee IT systems, manage IT projects, and evaluate IT systems for implementation within an organization. Coursework emphasizes a practical, applied approach to IT Operations Management.

Curriculum

Major Requirements (40 hours)

  • LA 300 Foundations for Professional Success

    This course prepares students for success in their academic and professional careers. The foundation for learning is established for professional skill development through practical experience with the University’s four essential learning outcomes - communication, problem solving, collaboration, and citizenship. Learner strengths are assessed and analytical, relational, and resilience skills are developed.
    University Syllabus

  • ITOP 300 IT Infrastructure

    This course provides an overview of IT infrastructure issues from a systems perspective. Topics related to both computer and systems architecture and communication networks are addressed, with an overall focus on the services and capabilities that IT infrastructure solutions enable in an organization. Topics also include IT as a service organization, assessing IT infrastructure capabilities and limitations within an organization, and building a business case.
    University Syllabus

  • ITOP 320 Leadership and Team Building

    This course examines the critical roles and functions of leadership and focuses on exploring individual leadership style. Topics include assessing leadership abilities, building effective teams, and communicating as a leader. Emphasis will be placed on evaluating the effects of individual and organizational influences on team processes and performance.
    University Syllabus

  • ITOP 340 Business Communications

    This course provides an introduction to forms, styles and methods used in business communication. Coverage includes practice of oral communication, listening skills, and written correspondence. Topics include project proposals and status updates, meeting dynamics, communicating change, performance reviews, and the presentation of technical and quantitative information.
    University Syllabus

  • ITOP 360 Foundations of Fiscal Management

    This course explores the key elements of finance and accounting used by managers to support long- and short-term decisions, including balance sheets, income statements, cash flow, budgeting, activity-based costing, performance measures, and compensation issues.

  • ITOP 400 IT Systems Management

    This course explores the management of IT systems. Topics include system availability, performance and tuning, production acceptance, change management, problem management, storage management, network management, configuration management, capacity planning, security, and business continuity.
    University Syllabus

  • ITOP 420 Managing Emerging Technologies

    This course explores the latest technologies and addresses the impact, benefit and challenges of adapting and introducing emerging technologies into an organization. Evaluating and planning for the integration of emerging technologies is explored.

  • ITOP 440 IT Project Management

    This course provides a foundation for project management in the context of information technology projects. Coverage includes initiating, planning and executing strategies that lead to completion of successful projects. Scenario-based case studies will be incorporated with emphasis on the importance of making strategic changes that can create competitive advantage.

  • ITOP 460 Managing Vendors and Contracts

    This course applies leadership and management concepts to the process of managing vendors and contracts. It includes a focused study of the methodologies used to select and manage vendors. It also examines the selection process used for technology sourcing options (custom development, standard package purchase, outsourcing, etc.,) as well as Request for Information (RFI), Request for Quote (RFQ) and Request for Proposal (RFP); types of contracts, contract selection, vendor selection and vendor relationships

  • ITOP 480 IT Strategy, Management and Delivery

    This course focuses on the strategic role of information technology within an organization. Topics include managing and integrating information systems, defining information infrastructure and systems to support organizational structure, assessing the impact of emerging technologies, and protecting business assets. Students will complete a project which synthesizes the material presented throughout the previous courses.

Kirkpatrick Signature Series Requirements (9 credit hours)

(In addition to the Major Requirements, all Bellevue University students must complete the Kirkpatrick Signature Series)

  • LA 400 American Vision and Values

    Focuses on the political and philosophical traditions of the western world, especially as they are found in the American vision and embedded in the values, traditions, documents, and institutions of the United States.
    University Syllabus

  • LA 410 Tradition and Change

    Begins with world traditions and investigates how social, economic, intellectual, and moral forces of change act against them. The course focuses on the tensions between tradition and change in the production of intellectual, social, and cultural progress. The course emphasizes intense student involvement in a comprehensive learning experience, culminating in a formal written thesis that confronts the values of limited government, popular rule, entrepreneurial processes, and reflective inquiry.
    University Syllabus

  • LA 420 Freedom and Responsibility

    Focuses on the institutions and traditions of Western civilization that are found at the core of American democracy. Central focus is on the balanced relationship between freedom and the responsibilities involved in the ongoing maintenance of freedom in a just and productive society.
    University Syllabus

Students applying for professional license or certification should verify the University’s offerings meet the requirements with the professional organization.

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