I owe a great deal to the foundation I received from my professors and my classmates from BU. I know it set the stage for my success I had in graduate school and securing my current position.
Keith W. M.
Management Information Systems
Human Services Degree - Master of Arts
Major Requirements (36 credit hours)
All students complete a 27 credit core curriculum, then select a 9 credit concentration from one of several disciplines indicated below.
(Click a course name below to view course details)
27 Credit Core Curriculum:
MCC 510 Research Methods
In this course students will explore research models in the human services. Standard research design issues and procedures will be addressed including experimental, program evaluation, quasi-experimental, qualitative, and case study designs. Skills in reading empirical reports, evaluating the quality of such reports, and integrating research evidence into practice will be emphasized.
MCC 515 Professional Orientation, Ethics and Legal Issues
This course provides an opportunity for students to consider theoretical and practical ethical standards for working with individuals in a variety of human service settings. Students will self-assess their values and professionalism and prepare for future professional growth in a variety of counselor roles including supervision, advocacy, and crisis response. Emphasis will be on ethical codes of professional organizations and credentialing bodies relevant to mental health counseling.
MCC 521 Human Growth and Development
This course provides students with a comprehensive understanding of the nature and needs of persons at all the developmental levels and in multicultural contexts. Individual and family developmental theories and transitions, as well as theories of learning and personality development, including knowledge about neurobiological behavior will be emphasized. Knowledge about human behavior as it relates to developmental crises, trauma causing events, psychopathology, disability, and other factors that influence normal and abnormal behavior will be presented. Theories and etiology of addictions, knowledge about assisting optimal development and wellness, and resilience across the life span will be explored. A framework for understanding and developing interventions for extraordinary capabilities will be introduced.
MCC 528 Applied Counseling Theory
This course focuses on learning to integrate insights and principles from counseling theories to clinical applications commonly encountered in human services roles. Content includes major traditional counseling theories, including psychoanalytic, cognitive/behavioral, humanistic/ existential, and family systems. Contemporary approaches include Dialectical Behavior Therapy, Acceptance and Commitment Therapy, and Functional Analytic Psychotherapy. Students learn to evaluate selected research that supports and enhances the validity and application of each theory, and they gain insights into how to apply each theory in a manner appropriate to the complexity of problems presented by clients. Multi- and cross-cultural implications and adaptations are addressed, as well as ethical and risk assessment methods.
MCC 538 Social and Cultural Diversity
This course addresses cultural, social, religious, and economic factors applicable to cultural, ethnic, and minority populations; both from the perspective of the culturally diverse client, and the counselor. Experiential methods of learning will be emphasized, including the development of self-awareness in the counselor. Traditional counseling theories, as well as more recent approaches to counseling diverse groups, will be analyzed for ethical and practical implications. The counselor’s role in addressing advocacy and justice will be explored. Prerequisite for MSCC: Foundation Courses. Prerequisite for MSCC & MSFYS: Foundation Courses
MCC 560 Internship Fieldwork
This internship course is designed for the Master of Arts in Human Services 36-credit hour program (or for students from previous catalogs in the 36-credit MS programs). Students apply their knowledge in a supervised human services context. The supervisor for the 300 clock hours required need not be licensed or certified; however, the supervisor must have appropriate professional skills and be approved by the University. The setting need not involve a comprehensive service program or a clinical practice setting.
MCC 628 Sustainable Funding
Ensuring sustainable funding is necessary for successful non-profit/human service (NP/HS) organizations will be the focus of this course. This course presents a number of ways to ensure funding from public and private sources. Areas of emphasis include researching public policy, industry trends; grant writing incorporating legal and ethical considerations.
MCC 635 Non-Profit Administration
This course introduces non-profit administrative theories, principles, and required knowledge and skills. The course includes research and analysis of financial, human resources and project management constructs in non-profit/human services (NP/HS) administration. Compliance with federal, state and local regulations is incorporated.
MLC 640 Leadership Theories and Research
This course explores the field of leadership through classic readings and research on such topics as the history of leadership, leader disposition, motivation, charismatic leadership, transformational leadership, and servant leadership. Emphasis will be placed on critiquing contemporary leadership research that addresses current leadership challenges for individuals, groups, and organizations.
Choose one 9 credit concentration from the following:
Option 1: Business Administration
MBA 600 Survey of Accounting
This course is designed to provide students with an overall understanding of the manner in which a business gathers, processes, and uses information. Students are introduced to basic accounting and computer concepts and procedures through case studies and computer projects. Emphasis is placed on developing an understanding of basic accounting processes and principles, on data management in a computerized environment, and on basic financial statements. Students also are expected to develop an appreciation of the needs for internal controls in a business. Issues relating to internal control procedures, computer security, privacy issues and ethics will be introduced through readings and case studies. Prerequisite: Graduate standing
MBA 633 Advanced Organizational Behavior
This course encourages the application of advanced conceptual and theoretical perspectives to the analysis and control of behavior in organizations. Students will practice diagnosing and resolving behavioral and organizational problems related to management functions, individual differences, group and interpersonal conflict, and work/life interface. Includes emphasis on perception, motivation, leadership, influence, work/family conflict, stress, decision making, diversity, organizational learning, ethics, global issues and change. Prerequisites: For MAQC students - MBA 600 and MBA 610.
MBA 652 Marketing Strategy
This course examines the key concepts and issues in developing and selecting a marketing strategy. Developing and implementing dynamic marketing strategies that are adaptable to changing conditions are emphasized. It examines processes that enable the domestic and/or international organization to continually learn from competitors, customers and other stakeholders with the objectives of developing marketing strategies that are essential to both obtaining and sustaining a competitive advantage. Students can gain career experience in marketing by analyzing various corporate dilemmas and developing strategies throughout the course along with creating marketing plan. Prerequisite: MBA 605, 606, and 608
Option 2: Human Resource Management
BA 636 Compensation and Performance Management
This course examines current theory, research, and practice necessary to make effective strategic decisions in managing compensation and performance issues. Included in this course is a detailed look at contemporary compensation systems and strategies, job analysis, and performance evaluations. Also includes how to design wage and salary structures and benefit packages in order to be competitive in today’s organizations. Prerequisites: MBA 600 and MBA 610
BA 638 Human Resource Law
This course describes, analyzes, and evaluates legal foundations, cases, and applications of human resource law. Areas of law covered will include, but are not limited to, equal employment opportunity law, labor relations law, fair employment practices law, and compensation-benefits law. Human resource management practices will be considered within analysis and evaluation of laws, cases, and settlements. Prerequisites: MBA 600 and MBA 610
BA 646 Strategies for Recruitment and Selection of Human Resources
This course is designed for students who desire to understand and master the intricacies associated with the recruitment and selection of human resources and practices, validity and reliability in testing, legal and regulatory factors affecting selection practices, making employment offers, and practices to ensure equal employment opportunity and affirmative action. Prerequisites: MBA 600 and MBA 610
Option 3: Healthcare
MHA 624 Legal, Ethical, and Compliance Issues
This course examines the multitude of laws, legal entities and compliance issues associated with administration within healthcare organizations. The complexity of ethical issues, both administrative and biomedical, is discussed in various applied medical settings.
MHA 626 Organizational Design and Delivery Systems
This course provides students with a foundational view of healthcare delivery systems in the United States. Students discuss the formal structure of healthcare organizations and how costs, access and quality impact the delivery of care. Emphasis is placed on healthcare as a system of care delivery.
MHA 661 Healthcare Finance
An introduction to healthcare finance, including management control processes, financial statement analysis, ratio analysis, variance analysis, and capital structure is the focus of this course. A foundational background of the economics of today's healthcare environment is examined.
Option 4: Marketing (Choose 3 Courses)
BA 655 Internet Marketing
This course examines the nature, characteristics, and culture of the online environment to understand, develop, and implement marketing strategies and tactics for conducting effective online commerce. Emphasis is on the hardware/software tools necessary for Internet-based commerce, market segmentation identification, product development, pricing, direct marketing, global marketing, and the methodology to execute marketing strategy in a computer mediated environment. Prerequisites: MBA 652
BA 656 International Consumer Analysis
This course provides a review of the classical areas of perceptions, cognition, attitudinal formation, and cultural influences that affect individual and group purchasing behaviors. Emphasis is placed on understanding marketplace dynamics, market segmentation, and understanding the importance of psychographics in market planning analysis. Prerequisites: MBA 600 and MBA 610 and MBA 652
BA 658 Sales Management
This course examines development, structure, and implementation of an effective and profitable sales force across substantially different environmental conditions. Strategies involving various markets, sales person characteristics, sales program design, and quantitative measurements are emphasized. Prerequisites: MBA 600 and MBA 610 and MBA 652
BA 663 Global Brand Marketing
This course provides a framework for defining brand equity and identifying sources and outcomes of brand equity along with developing a tactical guideline for building, measuring, and managing brand equity. Emphasis is on building a common denominator to interpret the potential effects and trade-offs of various strategies and tactics for brands. Managing brand equity between what happened to the brand in the past and what should happen to it in the future is explored. Students gain experience by creating brand strategies and developing a strategic brand audit. Prerequisites: MBA 600 and MBA 610 and MBA 652
MBA 664 Marketing Research
This course is designed to provide students with a means to obtain information for more effective marketing decision making. The essential concepts of marketing research and methods used to conduct research to help solve marketing problems will be emphasized. Both quantitative and qualitative research methods will be covered in the course and how these two approaches are best utilized to address a variety of marketing problems. Students are expected to obtain marketing research data and apply it to a variety of actual marketing problems. Prerequisites: MBA 600, MBA 610, and MBA 652
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