Transcript FAQs

Click a question below to see the answer.

• What is an electronic transcript?

  An electronic transcript is a PDF copy of your transcript that is available online via email. You order the transcript as you would any other transcript; however an email address is provided rather than a postal address. The recipient receives an email which explains how to access the transcript.

• What will the electronic transcript look like?

  The electronic transcript's appearance is identical to the paper counterpart.

• Is an electronic transcript real?

  In its certified electronic format it is meant to be used with the same faith and validity as the paper counterpart. The electronic transcript is secured and is verified by GeoTrust that the document was originated by Bellevue University. In addition, any attempt to alter the transcript is noted and the transcript is made invalid.

• How do I open an electronic transcript?

  The first step when receiving a secure document from Bellevue University is to open the original email and click on the link. This will open up a wizard in your browser which will enable you to send yourself a pass code in a separate email by clicking on the "Next" button in step one of the wizard. Once you receive the pass code in a separate email you can enter the pass code into the pass code box in step 2 of the wizard in your web browser. This will allow you to download the digitally signed electronic pdf.

• What if I am having problems accessing my E-transcript?

  Some internet browsers restrict downloads for security reasons. Make sure that you are able to download files from the internet.

  Also, if you are using a Mac, the default PDF viewer (Mac Preview) will not open a certified PDF. You will need to download the latest free PDF Reader from Adobe. Click here for instructions on viewing your electronic transcript on a Mac.

• How does the recipient know the transcript is authentic?

  This official transcript has been digitally signed and therefore contains special characteristics ® Acrobat version 6.0 or greater, or Adobe® Reader version 6.04 or greater, it will reveal a digital certificate that has been applied to the transcript. This digital certificate will appear in a pop-up screen or status bar on the document, display a blue ribbon, and declare that the document was certified by the Bellevue University with a valid certificate issued by GeoTrust CA for Adobe®. This document certification can be validated by clicking on the Signature Properties of the document.

  

  The blue ribbon symbol is your assurance that the digital certificate is valid, the document is authentic, and the contents of the transcript have not been altered.

  

  If the transcript does not display a valid certification and signature message, reject this transcript immediately. An invalid digital certificate display means either the digital signature is not authentic, or the document has been altered. The digital signature can also be revoked by the transcript office if there is cause, and digital signatures can expire. A document with an invalid digital signature display should be rejected.

  

  Lastly, one other possible message, Author Unknown, can have two possible meanings: The certificate is a self-signed certificate or has been issued by an unknown or untrusted certificate authority and therefore has not been trusted, or the revocation check could not complete. If you receive this message make sure you are properly connected to the internet. If you have a connection and you still cannot validate the digital certificate on-line, reject this document.

• How do I find out my student Id?

  Your student ID is located on your student OR alumni card. It can also be found in the Self Service section of your student portal. If you do not have your student ID or are having trouble with your loggin please contact Bellevue University OneStop at (800) 756-7920 ext 0.

• Do I need to fax or send in a paper request to begin my order?

  Transcript order requests are only received through online service, no fax or in-person visit is required.

• What if I have a hold on my account?

  Requests from current or former students with unmet obligations to the University (e.g., holds) cannot be honored. To resolve academic or financial holds, contact Bellevue University at 800 756-7920.

• Can I print my digital transcript?

  It is not permissible to replicate this document or forward it to any person or organization other than the identified recipient. Release of this record or disclosure of its contents to any third party without written consent of the record owner is prohibited.

• Can I have a paper transcript order expedited?

  Express shipping is available for paper copies at an additional cost. For more information please contact Bellevue University (800) 756-7920.

• Can I send additional documents (e.g. Cover Letters, Resumes) with a Eletronic Transcript?

  Yes, documents such as cover letters, resumes, etc can be included at the time of transcript request and the recipient will received the official electronic transcript along with any supporting documents.

• Can I pay by check or money order?

  Yes, please print and fill out the Transcript Request Form for orders being paid by check or money order. Allow 10-15 days for processing.